Privacy Policy

Privacy Policy for The Advice Chamber

Effective Date: 20 November 2025

The Advice Chamber is committed to protecting the privacy and security of our users. As a free-to-use social enterprise and resource hub, our data collection practices are minimal and focused strictly on providing access to our services.

1. Data Controller

The Advice Chamber is a private social enterprise supported by a Charity. We are the data controller responsible for the processing of your personal data after you request a code and successfully register.

2. Information We Collect

Because The Advice Chamber is a free-to-use resource service, we only collect essential information required for secure access and service delivery:

Registration Data: We collect your email address for the sole purpose of validating your access request and issuing your unique access code.
Security Data: We record confirmation that you have successfully set up Two-Factor Authentication (2FA), which is mandatory for access to most features. We do not store your 2FA token itself.
Usage Data (Non-Personal): We may collect anonymised data related to resource usage (e.g., which tools are downloaded most often) to help us improve the quality of our free resources.

3. How We Use Your Information

Your personal data is used strictly for the following purposes:

To grant you secure access to The Advice Chambers resources (via email validation and 2FA enforcement).
To communicate with you regarding service updates or changes to access policies.
To fulfil our specific charitable outreach goals (e.g., connecting asylum seekers with relevant external services), where explicit consent is provided.

We will never sell or rent your personal data to third parties.

4. Cookies Policy: No Cookies Used

The Advice Chamber does not use cookies, tracking pixels, or any similar client-side web technologies to track your activity across the internet or within our website. Our focus is solely on providing a clean, secure, and resource-focused experience.

5. Data Security and Storage

We implement appropriate technical and organisational security measures, including mandatory 2FA, to protect your personal data from unauthorised access, disclosure, or destruction. Your data is stored securely in the United Kingdom.

6. Independence and Affiliation Disclaimer

Important Notice of Non-Affiliation:

The Advice Chamber is a completely independent, free-to-use resource hub and social enterprise. We are not a set of chambers, a legal firm, or a regulated entity providing reserved legal activities.

The Advice Chamber is not affiliated, associated, authorised, endorsed by, or in any way officially connected with 1 Garden Court Barrister Chambers, or any of its subsidiaries or affiliates.

Any reference to legal advocates or advisors refers strictly to independent professionals who volunteer their time to provide general guidance and resources via our platform.

7. Your Rights

Under UK data protection law, you have the right to: access the data we hold about you; request the correction of inaccurate data; and request the deletion of your data (subject to limited retention requirements). To exercise any of these rights, please contact us via the dedicated email address provided on our contact page.

No Liability: We cannot accept liability for any loss or damage arising from the use of the resources or the volunteer advice accessed through our platform.
Independence Statement: The Advice Chamber is a completely independent organisation and has no affiliation, connection, or association with 1GC Group, or any of its constituent barristers, chambers, or associated entities. This service is distinct and separate from any other legal or charitable entity operating under a similar name or structure.